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Platform Overview
Platform Governance

Online Verification Page

The web-based portal providing authenticated access to IDIV identity records.

For partners who do not have access to a physical card, the **Online Verification Page** serves as the authoritative source for sponsorship status. It is accessible via the short, easy-to-remember URL found on all promotional and legal materials: idiv-search.

Portal Features

Manual ID Entry

Allows verification via the 10-digit Sponsor ID or the traveler's Passport number for authorized parties.

Public / Private Views

Detects the verifier's credentials to show either a basic 'Public Record' or a detailed 'Sponsor File'.

SSL Encryption

All queries are conducted over a secure, encrypted tunnel to prevent data interception.

Live Photo Comparison

Displays the traveler's verified bio-photo to prevent identity theft or card swapping.

URL Structure & Security

Every verification result is served on a unique, non-indexed URL (e.g., `indonesianvisas.com/verify/a1b2-c3d4`). These URLs are protected from search engine indexing to ensure that traveler records remains private and cannot be found via Google or other public search tools.

System Availability

The portal maintains a **99.9% Up-time SLA** as a critical infrastructure component for our agency. Redundant server clusters in multiple regions ensure that no matter where an officer is scanning from, the result will be available.

Reporting Discrepancies

If the online portal shows data that contradicts the physical card presented, the **online status is always considered the absolute source of truth**. Partners are encouraged to use the "Report Discrepancy" button on the verification page if they suspect a fraudulent card is in use.

Frequently Asked Questions

  • Can I use the portal to find a traveler's address? No. Residential addresses are never part of the public verification output for safety reasons.
  • How long is a verification record stored? We keep logs of verification attempts for 12 months to satisfy local security requirements.
  • Is there a limit on how many times I can search? Public searches are rate-limited to prevent automated scraping of our identity platform.

Official Digital Visa Identity Platform (IDIV) Documentation

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