Privacy Policy

1. Introduction

Indonesian Visas (operating under PT Indonesian Visas Agency) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you apply for visa and immigration services through our platform (www.visa.biz.id and associated domains).

2. Data We Collect

We collect personal data necessary for visa processing, including but not limited to:

• Full Name as per Passport
• Passport Details (Number, Expiry, Issuance)
• Contact Information (Email, Phone/WhatsApp, Address)
• Supporting Documents (Photographs, bank statements, etc., as required by immigration)
• Payment Confirmation details

3. Use of Your Data

Your data is used strictly for:

• Preparing and submitting your visa application to Indonesian Immigration authorities.
• Communicating application status and updates.
• Billing and administrative purposes.
• Internal compliance and legal record-keeping.

4. Data Protection & Security

We implement security measures to maintain the safety of your personal information. Client data is stored securely with restricted access. We retain data only as long as necessary to fulfill the purposes outlined in this policy and in compliance with internal SOPs and Indonesian regulations.

5. Your Rights

You have the right to request access to, correction of, or deletion of your personal data held by us, subject to legal requirements for document retention.

6. Contact Us

If you have questions about this policy, please contact us at:
PT Indonesian Visas Agency
Jl. Tibung Sari No.11C, Padangsambian Kaja,
Denpasar Barat, Denpasar, Bali 80117
Email: info@bali.Enterprises
Email: indonesianvisas@gmail.com